Refund policy

At Twine & Sunshine, each piece is made in small batches and sold through limited drops. Because of the nature of our products, all sales are final.

That said, we genuinely care about your experience. If your order arrives damaged or there is an issue with your piece, please reach out within 7 days of delivery and we will make it right.

To report an issue, contact us through our website with your order number and a photo of the damage.

We do not accept returns or exchanges for change of mind, sizing, or color preference — please review product photos and descriptions carefully before purchasing.